FAQ
FAQ’s
How Can help you?
To make bulk purchases kindly put a call through or whatsapp +2347081353099
Yes you can order prescribed drugs on our platform. You are expected to upload a copy of your doctor’s prescription to enable purchase.
We deliver within 24 hours. However, to have your item(s) delivered the same day, call +2347081353099 to make proper arrangements.
We accept payment on delivery, but this option is not open to all locations/product types. Depending on the product purchase and delivery location, a customer may or may not be entitled to payment on delivery.
We currently use a payment technology that ensures that our customers’ details/card details are not saved on the platform, hence your details can be hacked or gotten. Thus, your card details are safe on Evolution Pharmacy platform.
Prescriptions, over-the-counter medications and other non-prescription products may not be returned except for the following circumstances:
- i. The item received is defective
- ii. the ordered item(s) is lost or damaged during transit;
- iii. the ordered item(s) is past its expiry date.
We will provide a full refund/credit note based on the conditions listed below:
- i. Order(s) are returned within 48hrs
- ii. Order(s) must be unused and in its original sealed packaging
- iii. Prior to returning, authorization must have been obtained by contacting the pharmacy.
- iv. Refunds will be processed in the same tender as the original purchase
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